7 face Rudraksh

At N Star Astrology, all our products such as Rudraksha, Gemstones, and Energized Yantras are sacred and spiritually processed items. Due to their religious and energetic nature, we maintain a strict No exchange Policy.

Once a product is delivered without valid video proof.

Important – Unboxing Video Requirement

To ensure transparency and protect both our customers and our business, we request you to:

👉 Record a clear video while unboxing the package👉 The video must be continuous (no cuts/pauses)👉 Ensure the package seal is visible before opening

This video will serve as valid proof in case of any issue.

• Easy Exchanges

• Hassle-Free Process

Exchange Eligibility (Only in Case of Damage)

We take utmost care in packaging. However, in rare cases of transit damage:

✔️ If the product is found broken/damaged during unboxing✔️ And a valid unboxing video is shared with us

👉 We will provide a 100% replacement of the product amount

Conditions for Refund

• Unboxing video is mandatory for any claim

• Claims must be reported within 24 hours of delivery

• No refund will be processed without proper video proof

• Minor variations in color/size/shape are natural and not considered defects

At N Star Astrology, we ensure safe, secure, and timely delivery of all our Rudraksha, Gemstones, and Energized Spiritual Products across India.

🇮🇳 Delivery Timeline (Within India)

• 📦 Orders are typically delivered within 7 working days from the date of dispatch

• 🚀 We strive to process and ship all orders at the earliest possible time

 Order Tracking

• ✅ Once your order is shipped, tracking details will be shared via SMS/Email/WhatsApp

• 📍 You can easily track your shipment in real-time until it reaches your doorstep

⚠️ Possible Delays

While we aim for timely delivery, delays may occur due to:

• 🌧️ Natural calamities (floods, heavy rains, etc.)

• 🚫 Government restrictions or unforeseen regulations

• 🚚 Logistics or courier-related issues beyond our control

In such cases, delivery timelines may be extended. We appreciate your patience and understanding.

 Safe Packaging Assurance

All products are carefully packed to ensure they reach you in perfect condition, maintaining both physical safety and spiritual sanctity.

🙏 Our Commitment

We are dedicated to delivering authentic, lab-certified spiritual products with reliability and transparency.